Increasing brand coherence between social media + the consultation
I believe that there is an opportunity for the consultation to evoke a stronger emotional response by introducing elements as seen on their socials - diverse use of key brand colours, illustrations and infographics
my hypothesis is that emotions drive user decisions - if a strong connection is developed, engagement increases and users will be more likely stay in the consultation flow for long
![](https://cdn.prod.website-files.com/614c8e75f3679c58ad186ac9/61a3ae077658196caa16d511_skin%20and%20me%20social%20media.png)
vs.
![](https://cdn.prod.website-files.com/614c8e75f3679c58ad186ac9/61a2b2b4a2db7ef5405bfe0a_consultation.gif)
Skin+Me's engaging and dynamic instagram feed vs. the monotonous consultation forms